Genassist
Support
Email motiondonor@edajent.com and a person will read it.
What to include
The email address on your account, what you were doing, and what happened instead. If something looked wrong on screen, a screenshot saves a round trip.
Billing
Where you bought your subscription is where you manage it. Bought on iPhone or iPad, it is in your Apple account settings; on Android, in the Play Store under Subscriptions; on the web, we can handle it directly. Cancelling stops the next renewal and you keep what you have paid for until the period ends.
Deleting your account
You can do it from inside the app, or from this page without installing anything. We hold the data for 30 days in case you change your mind, then destroy it.
A limit worth knowing
Genassist writes plans, not advice. It does not give legal, tax, accounting, financial, medical or investment advice, and it will tell you when something needs a professional instead. If a plan it wrote looks wrong for your situation, it may well be — tell us and we will look at it.